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Xblend Security Statement

Xblend Software, LDA (“Xblend”), is committed to respecting and protecting the privacy of its customers, partners and website visitors (collectively “You” or “Your”). For more information about our Privacy Statement, click here. The security of your personal information is very important to Xblend. We use robust security measures, which encompass both technical and organizational security controls, to prevent data loss, information leaks, or other unauthorized data processing operations.

Overview

Xblend cloud services (hereafter referred to as “Xblend Cloud”) are hosted and delivered by Amazon Web Services (AWS) (hereafter referred to as “Cloud Provider”). While the Cloud Provider is responsible for the security of their actual data center, Xblend is responsible for monitoring, managing and securing the Xblend Cloud.

Facilities

The Cloud Provider is responsible for the data centers that host the Xblend Cloud. For more information about security at those data center, please go to the appropriate link below:

  • AWS: https://aws.amazon.com/security

Xblend Cloud is hosted in the United States, Germany, and Australia (AWS) and Amsterdam (Digital Ocean).

Certification

The Cloud Provider is responsible for managing the security of the cloud. They have been certified by third-party organizations and are compliant with the applicable laws and regulations. The list of such certifications and compliance statements can be found in the link below:

  • AWS: https://aws.amazon.com/compliance/

Xblend is a Cloud Security-Compliant vendor of the following vendors:

  • Atlassian - https://developer.atlassian.com/market/programs-and-features/cloud-securityprogram

Data Storage

In the Xblend Cloud, data at rest is encrypted using industry-standard encryption. Additionally, all communications with the Xblend Cloud are protected with HTTPS using TLS.

People and Access

Within Xblend, only a few members of the team have access to the production environment for the purposes of maintaining our cloud services and assisting our customers. Additionally, we monitor all accesses to Xblend Cloud. Customers are responsible for the security of their own login information.

Backups

Customer data is backed up once per day, and is encrypted.
If you have any questions about privacy or data security, please contact us at
[email protected].
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