1.

Full Entity Name of Contracted Processor

Amazon Web Services (AWS)

Processor Category

Core Infrastructure

Processing Activity

Cloud hosting and platform services

Data Processed

Production customer data

Processing Location

USA

2.

Full Entity Name of Contracted Processor

GeoIP2

Processor Category

Analytics & Monitoring

Processing Activity

IP geolocation services

Data Processed

IP address and geolocation data

Processing Location

USA

3.

Full Entity Name of Contracted Processor

Honeybadger

Processor Category

Analytics & Monitoring

Processing Activity

Application monitoring services

Data Processed

Application usage data

Processing Location

USA

4.

Full Entity Name of Contracted Processor

Intercom

Processor Category

Support & Service Providers

Processing Activity

Business messaging and customer communication services

Data Processed

Customer communication data

Processing Location

USA

5.

Full Entity Name of Contracted Processor

LearnWorlds

Processor Category

Support & Service Providers

Processing Activity

Learning management and training services

Data Processed

Training and user account data

Processing Location

Cyprus

6.

Full Entity Name of Contracted Processor

Slack

Processor Category

Support & Service Providers

Processing Activity

Internal business communications and operational collaboration

Data Processed

Business contact information, user account data, communications and files shared through Slack

Processing Location

USA

7.

Full Entity Name of Contracted Processor

Anthropic PBC

Processor Category

Gen AI Features

Processing Activity

Internal generative AI services

Data Processed

AI prompt and input data; used via AWS Bedrock for internal AI use

Processing Location

USA